Terms and conditions:

  • Payment terms are strictly 14 days from the date of invoice.
  • Any invoice disputes must be made within 7 days of receipt of goods.
  • In the event of any cheques or payments being dishonored, a £15 administration charge may be added to cover any bank or admin charges.
  • Failure to pay invoices or to allow the account to become overdue may result in your next order being accepted on cash on delivery only or your account being suspended and food not being delivered.
  • Any overdue accounts which are chased for payment are liable to a £2.50 charge per chase letter or email.
  • In the event that you order the goods on behalf of a subsidiary company on your own account, you will be liable for their costs until it is paid in full (under the same terms and conditions).
  • It is your company’s responsibility for any of your staff members who make any order on your behalf.
  • Any change of account details must be notified to us at the address below.
  • You must allow us reasonable access to deliver any goods or provide us with clear instructions on how and where you wish for us to deliver.
  • You have the right to cancel any order; however this must be done within a reasonable timeframe to prevent any loss being made to us. Should it be deemed necessary to apply a cancellation charge, it will be 20% of the original order value.
  • Should we provide you with any non- disposable catering equipment, we require you to look after it and ensure the safe return of it. Should it be misplaced, damaged or stolen then the replacement cost is liable to your business.
  • Gourmet Kingdom may refuse credit facilities at any time and have the right to demand any outstanding payment to be paid immediately.
  • This agreement can be terminated at any time by any party by giving written notice.
  • Delivery is free to businesses within a 1 mile radius of the store. Any deliveries within the Liverpool city area but further than one mile from the store may incur a £5 delivery charge. Any orders outside of the city centre area may be charged the rate of a standard taxi fare.